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Description
Krups Precise Tamp patented system ensures optimum tamping each time for perfect crema and results. The precise tamp system extracts a perfect cup every time for a delicious espresso, latte or cappuccino. The 1400w thermo block system pre-heats twice as f
Features
- Pump espresso machine with 15 bar pump, 1400-watt thermoblock heating system, removable filter tank
- Universal filter holder accommodates ground coffee, E.S.E. pods, and soft pods
- Precise foolproof tamp system can be set for 1 or 2 cups at a time
- Selector knob for brewing or frothing, mess-free cake-ejection system
- Measures 12-3/5 by 10 by 14-2/5 inches, 2-year worldwide limited warranty
Customer Reviews
High Quality machineErwin
A few weeks ago we shopped for a new expresso machine at the Bed, Bath and Beyond store. Take in your 20% discount coupon and you will get a great deal.Overall, we give the Krups XP5220 machine 5 stars. It is a quality made machine and makes good creme (foam). The nicest feature is the automatic tapping and the push-button to pop out the used coffee puck, no longer need to bang the filter holder on the garbage can to get the grinds to fall out.One word of warning: we found a number of unhappy amazon.com users who had broken the tabs off the steam wand. A customer may not realize that in order to remove the nozzle for cleaning you have to pull the slip ring down and pull straight off which requires a bit of force. If you pry one of the 3 tabs which are in a vulnerable position they will break and then the steam wand may not stay on under pressure. Once you understand the proper removal and installation, it's not a problem. The manufacturer should review this design and make it a bit more robust. Otherwise it is a high quality machine and does a great job.We benefitted from previous reviewers on the subject and were careful with our steam wand. Once you understand how to properly remove the nozzle it's not a problem. Don't overlook this machine, it is very nicely made and works well.
Started out as a great machine....we no longer feel that way...M. Wheeler
We've had this espresso machine for just over a month and it works wonderfully.It's a huge step up from our previous model (XP4030). For one thing, the previous machine was extremely loud and vibrated so badly that it couldn't be left unattended. We expected a bit more noise, and did get used to it, but not being able to turn our back while the coffee was brewing wasn't an option. This machine is much quieter, and there is no vibration. I can leave the room and come back to find the carafe or cup in the same spot I left it.The coffee does pull slower, but that's not an issue for us.Secondly, this machine has an auto tamping system. At first I was dubious about that, but now I love it. No more worrying about how far to tamp the grind down, just put it in the holder, put the holder in place, turn it a click or two, and you're ready to go.If you click too far, not only will the holder be too tight, but the coffee won't flow. If nothing happens after a second or two, simply shut the machine off, release the holder, then click it one turn back. At that point it should work without having to remove any of the grounds (though in the beginning I did have to take a bit out). It takes a little practice, but you do learn how much ground to put in the holder.The third thing that this machine has over our previous one...NO THIN RUBBER GASKET!! That was a big draw. We had spent quite a bit of money replacing gaskets (from the six month point on), and every other machine that we looked at (and we looked at them all) had the same rubber gasket.Fourth, Krups finally got wise and encased the metal that was behind the drip tray. No more exposed metal, no more rusting.Read more ›
Cheaply manufactured design that breaks easy, DO NOT BUY!!David Stanigar
We put this item on our wedding registry, and received it as a gift. The espresso that the machine makes is fantastic. The precise tamp system works very well, and we were super pleased with the espresso and lattes it makes.HOWEVER, the steam wand is the most fragile, bad design I have ever seen. The steam wand is actually PLASTIC, NOT METAL. There is merely a thin, aluminum cover that surrounds the body of the steam wand, but underneath, and more importantly, at the top of the wand, it is ALL made of plastic. And soft, cheap plastic at that. It's like Krups was trying to save a few bucks in manufacturing by making this part out of cheap plastic instead of steel, which is what it should be made out of.The wand broke on its own, maybe 6 or 7 times after it was used. Not through some sort of force, or because we handled it too roughly; the wand literally split away from the rest of the machine due to the steam heat coming out of it while we were steaming milk. All of a sudden steam started coming out of the top of the wand, instead of the tip of it, and the milk would not steam. Then the wand fell off. The place where it broke clearly looked like it had partially melted, and just split away from the rest of it where the piece was supposed to be solid.We took the unit back to the store where we bought it, thinking that this surely must have been due to a manufacturing defect in our unit, since the espresso maker was so well made otherwise. THAT WAS VERY NAIVE OF US. After receiving the replacement unit, we used it again, this time taking EXTRA care in being very gentle with the steam wand. This time, the steam wand worked fine for about 2 months, then all of a sudden the exact same thing happened again.Read more ›
A Fix is AvailableStingeray
If you have read through the earlier customer reviews, you know that the easily broken milk frother has been the reason to avoid purchasing this product. That has changed. Krups redesigned the frother and is now manufacturing it using a more durable plastic. This new frother is available on all new machines. But it is also available free to those of us who already own one of the older machines.Call the Krups customer service line, 800-526-5377, and request the replacement frother. The person I spoke with didn't even request proof of purchase. In about ten days the new part arrived. Now I am back to making terrific espresso with this dependable entry-level machine.
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